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Customer Testimonials

The following testimonials were provided by Fireside Hearth & Home customers. If you'd like to share your own experiences with Fireside, please add a comment.

"Everyone I dealt with was very professional. I will highly recommend Fireside Hearth & Home to others."

Denise and Scott (Edina, MN)

"Dave and Pat were wonderful! They did an excellent job and were a pleasure to have in our home! You're lucky to have them!"

Kathy (Plymouth, MN)

"Excellent all around. The people were exceptional, competent, gracious and clean workers in the house."

Joy P. (Arden Hills, MN)

"We love our new fireplace! John, Jim and Steven were very professional, friendly and customer-service oriented. They all went above and beyond. Thank you!"

Laurie V. (St. Paul, MN)

"Everyone was so nice and friendly. Very respectful to our home (took off their shoes) and helpful. Took time to teach and answer all our questions."

Edward P. (St. Paul, MN)

"Great experience from start to finish. Installers, John/Jim did an exceptional job and were a pleasure to work with!"

Steven E. (Shoreview, MN)

"Tim, Al and Eric were all a delight. Friendly to have in our home."

Eileen S. (Spring Lake Park, MN)

"The whole process was quick and efficient. I enjoyed working with Dave. He has a great customer rapport, as well as Bob, Al and Tim."

Michelle H. (North Oaks, MN)

"Your installers were very nice, congenial and accomodating. They left everything neat and clean. Thank you!"

John and Betty M. (Chisago City, MN)

"Bob and Andy did a great job on the install. Eric went through the up front requirements in good detail and Pam went through my options to come up with the best solutions."

Loren B. (Woodbury, MN)

"We love our new fireplace. We wish we would have done this years ago!"

Gene Q. (New Brighton, MN)

"All people involved did an excellent job. We are very happy."

Kevin H. (St. Paul, MN)

"Tim and Al were great! The job wasn't easy. They came back several times to get it right."

Roger and Marlene S. (New Brighton, MN)

"I would recommend Fireside Hearth & Home. All the steps involved were clear and made very easy and stress free."

JD B. (Madison, WI)

"Our entire experience with your business was highly satisfactory. You have highly skilled and dedicated staff."

Franes M (Madison, WI)

"From the sales floor to my basement floor, everything was perfect. It’s nice to find a company with competent sales and service staff. ‘Job well done’ to all."

Mike W (Madison, WI)

"This is the second fireplace I’ve purchased from Fireside Hearth & Home. Dawn, Rod and Corey were very helpful. They really know their stuff. This is a big ticket item and I feel very confident that I received the best product and service possible. Thanks you again."

Sue D. (Waunakee, WI)

"It’s been on every day since we got it. Best investment we ever made. We love it! So does the dog! I can’t say enough about it."

Pat B. (Sun Prairie, WI)

"You did a great job from the time I first walked into your store until the install was finished. Made me feel like I was your most important customer! Great job!"

Elizabeth C. (Madison, WI)

"I would recommend Fireside Hearth & Home. All the steps involved were clear and made very easy and stress free."

David M. (Madison, WI)

"We very pleased with everyone involved from the showroom to all installers. Installation was done very neatly and everything was explained fully as they progressed. It all went like clockwork."

DuWayne and Joan G. (Verona, WI)

"Everyone was great. Martin and Jason were professional, courteous, and downright nice. Great job!!"

John and Shelly McL. (Deforest, WI)

"You all are great! Wonderful customer service—promises kept—you are terrific. Thank you."

Nancy H. (Madison, WI)

"Many thanks to everyone at Fireside Hearth & Home. Clyde, Rodney, Jason and Martin for being so nice. We are very happy with our fireplace."

Bob and Thelma S. (Sun Prairie, WI)

"Everyone we’ve dealt with at your store has been pleasant, professional, helpful and has done their best to make sure we got what would work best for our situation. Thanks!"

Rachel G. (Madison, WI)

"Very impressed with everyone involved, especially the care taken to keep the home clean and extreme friendliness of the installers and the thorough explanation of the operation. We will highly recommend your company to anyone who will listen!! Thanks so much!"

Bill and Effie K. (Madison, WI)

"It has been a total pleasure working with all three of you—Pat, Rodney and Corey. Thank you for going the extra mile to get our fireplace installed by the holidays!!"

Andrea and Paul D. (Madison, WI)

"Martin and Jason are awesome! Being in a new home, we've had several contractors in and out—they were by far the friendliest, nicest people we've had in. We felt lucky to have them."

Dan and Becky C. (Madison, WI)

"I would recommend your place and installation crew to anyone I know. Well done!! Thanks guys!!"

Don and Barb H. (Beloit, WI)

"Very impressed! Will definitely recommend your company to others."

Linda A. (Eau Claire, WI)

"Ron did a great job of explaining the insert and its functions. Andy did an excellent job of installing it! It was a pleasure doing business with these two men and your company!"

Bob C. (Menomonie, WI)

"We'd like let you know how much we enjoy our new fireplace insert installed on 11-11-04. We've burned it every night since. It was a pleasure doing business with everyone at your store. All of the people involved were very helpful and professional. This kind of treatment is hard to find in today's world. Thanks to all."

Nancy & Delbert (Wakefield, MI)

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